Neko4d Privacy Policy — Your Personal Data Protection
Neko4d is committed to protecting your privacy. This policy transparently explains how we collect, use, store, and safeguard the personal information of users on our Malaysia platform.
1. Information We Collect
When you register and use the neko4d platform, we collect several categories of information necessary to provide a secure and fully functional service. The types of information we collect are as follows:
Your full name, email address, phone number, date of birth, and password as provided during registration. This information is used to verify your identity and manage your account.
IP address, browser type, operating system, screen resolution, and unique device identifiers. This information helps us detect suspicious activity and ensure the platform runs properly on your device.
MYR transaction details include the payment method used, deposit and withdrawal amounts, and transaction reference numbers. We do not store full card details; all transactions are processed through secure payment providers.
Records of gaming activity, login timestamps, pages visited, game preferences, and betting history. This data is used to improve the user experience and detect fraud.
2. How We Use Your Information
Neko4d uses the information collected solely for legitimate purposes necessary to operate the platform. We do not sell your personal information to any third party for marketing purposes. The purposes for which we use your information are as follows:
- Account management: To create, verify, and maintain your account on the neko4d platform.
- Transaction processing: To process deposits and withdrawals in MYR securely and accurately.
- Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, or unauthorised use of the platform.
- Customer support: To assist you when you contact our support team with enquiries or technical issues.
- Legal compliance: To fulfil legal and regulatory obligations applicable in Malaysia, including identity verification requirements.
- Platform improvements: To analyse usage patterns and continuously improve the overall user experience on neko4d.
4. Data Security & Third-Party Sharing
Your Data Security
Neko4d implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected by SSL encryption. Passwords are stored in encrypted format and cannot be read by our staff.
Access to users' personal data is restricted to staff who require it to carry out their duties, and all personnel are bound by strict confidentiality obligations.
Third-Party Sharing
Neko4d does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share certain information in the following situations:
- Payment service providers: Transaction information is shared with authorised payment providers to process deposits and withdrawals in MYR.
- Legal authority: We may disclose information to Malaysian government authorities when required by law or court order.
- Fraud prevention: Limited information may be shared with third-party security service providers for fraud detection and anti-money laundering purposes.
5. User Rights, Policy Changes & Contact Us
Your Rights as a User
As a registered neko4d platform user, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or incomplete, you may update it through your account settings or by contacting our support team.
- Right to erasure: You may request the deletion of your account and personal data, subject to record retention obligations under Malaysian law. Please note that financial transaction records may need to be retained for a specified period for legal compliance purposes.
- Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data while any complaint or query is being resolved.
Changes to This Privacy Policy
Neko4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Registered users will be notified of any significant changes via email or in-platform notifications. The effective date of the current version of this policy is displayed at the top of this page.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the neko4d support team via:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 5 to 7 business days. For other general enquiries, please visit the FAQ us.
Your Data, Our Responsibility
Neko4d is committed to ensuring every Malaysian user feels safe and protected. Register your account today, or contact us if you have any further questions.
Register Account FAQ